Privacy policy

This Privacy Policy describes how Trendara (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://trendara.co.in/ (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details: Your name, address, phone number, and email.
• Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information: Your username, password, security questions, and other account security details.
• Customer support information: Information you provide in communications with us.

Some features of the Services may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

• Device information
• Browser information
• Information about your network connection
• Your IP address
• Interaction with the Services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Shopify, which powers our Site and Services.
• Payment processors, which collect payment details to process your transactions.
• Marketing and analytics providers, which help us analyze user behavior and improve our Services.

How We Use Your Personal Information

• Providing Products and Services: Processing payments, fulfilling orders, sending notifications, arranging shipping, and handling returns and exchanges.
• Marketing and Advertising: Sending promotional communications, displaying targeted ads, and improving our marketing strategies.
• Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent or malicious activity.
• Communicating with You and Service Improvement: Providing customer support and improving our Services.

Cookies

We use Cookies to improve our Site and Services. For more details about Shopify’s cookie policy, visit Shopify Cookie Policy. You can manage your cookie preferences through your browser settings, but blocking cookies may affect the Site’s functionality.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, including:

• With vendors and service providers (e.g., IT management, payment processors, data analytics providers, fulfillment partners).
• With business and marketing partners to provide services and advertising.
• To comply with legal obligations, such as responding to subpoenas or enforcing terms of service.
• In connection with a business transaction, such as a merger or acquisition.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us so we can remove it.

Security and Retention of Your Information

We implement security measures to protect your information, but no security system is completely impenetrable. We retain personal information as needed for business and legal purposes.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Right to Access/Know: Request details of the personal information we hold about you.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate information.
• Right to Portability: Request a copy of your information in a portable format.
• Restriction of Processing: Request to limit how we process your data.
• Withdrawal of Consent: Withdraw consent where applicable.
• Managing Communication Preferences: Opt out of promotional emails while still receiving transaction-related emails.

To exercise your rights, contact us at thetrendara@gmail.com.

Complaints

If you have concerns about how we process your personal information, contact us at thetrendara@gmail.com. If unresolved, you may have the right to file a complaint with your local data protection authority.

International Users

Your personal information may be transferred and processed outside your country of residence. We take measures to protect your information in accordance with applicable laws.

For any questions or concerns regarding this Privacy Policy, please contact us at:

Trendara
Website: https://trendara.co.in/
Email: thetrendara@gmail.com